Parts Sales Clerk
* Only selected candidates will be contacted.
Your daily life :
- Take calls and handle requests
- Prepare submissions
- Search databases
- Ensure good communication between departments and clients
- Manage customer order tracking
- Provide after-sales service support, when required
- Ensure transport logistics (shipping, customs, etc.)
- Manage the transactional process from the order to the credit note when required
- Create parts in the system and manage returns
Job requirement :
- Technical knowledge (heavy trucks, construction equipment or automobiles)
- Mastery of the Office suite
- Customer service experience
- English/French bilingualism*
- Experience in purchasing and/or parts
- Knowledge of procurement and inventory management, an asset
- Knowledge of Spanish, an asset
* Bilingualism is required because the employee will have to communicate with unilingual English-speaking clients.
Required profile :
- Ability to manage multiple files
- Ease of adaptation (thirst for knowledge, open-mindedness)
- Good ability to communicate and interact with customers
- Versatility and proactivity
- The ability to work in a team
- Good stress management
Conditions :
- Work location : Baie-St-Paul, Quebec
- Daytime working schedule : from Monday to Friday from 8:00 a.m. to 5:00 p.m.
- Hourly rate based on experience
Work environment :
- Be part of a company that has “the wind in its sails”
- Enchanting living environment that offers a wide range of activities (access to the bsp golf course)
- Partnership with several companies in the region offering you employee discounts
- Social activities organized by the company
- Group insurance
- Group RRSP with employer contribution
- Flexible hours
- Recognition of years of service
- Holidays
- Employee Assistance Program (EAP)
- Traffic? We don’t know that in the beautiful and large region of Charlevoix