Service Technician
*Only selected candidates will be contacted.
Your daily life:
- Provide technical support by phone, email or directly to the customer (Canada and abroad)
- Identify and solve all mechanical, electromechanical, hydraulic and electrical problems
- Document all customer records on actions taken and write technical guidelines and service bulletins
- May be called upon to work on the installation of various components in the factory
- Participate in all other related tasks
Job requirements:
- Training in heavy vehicle mechanics or any other relevant training
- Bilingualism (spoken and written) *
- Essential Customer Service Skills
- Good knowledge of IT tools
- Trilingual an asset (English, French, Spanish)
* The requirement of bilingualism is required, because the employee will have to communicate with unilingual English-speaking customers.
Required profile :
- Autonomy, resourcefulness
- Excellent sense of work organization
- Sense of responsibility
- Ability to work under pressure
- Availablity
- Teamwork
Terms and conditions :
- Salary according to experience
- Valid passport
Working environment :
- Be part of a company that has “the wind in its sails”
- Enchanting living environment that offers a wide range of activities (access to the bsp golf course)
- Partnership with several companies in the region offering you employee discounts
- Social activities organized by the company
- Group Insurance
- Group RRSP with employer contribution
- Flexible hours
- Recognition of years of service
- Vacation
- Equipment provided
- The company offers 3 months of free hosting
- Employee Assistance Program (EAP)
- Traffic ? We don’t know that in the beautiful and large region of Charlevoix
*** Support offered for finding accommodation
How to apply:
By phone: 1 800 423-5347
By email: rh@simardsuspensions.com