Service Technician

*Only selected candidates will be contacted.

Your daily life:

  • Provide technical support by phone, email or directly to the customer (Canada and abroad)
  • Identify and solve all mechanical, electromechanical, hydraulic and electrical problems
  • Document all customer records on actions taken and write technical guidelines and service bulletins
  • May be called upon to work on the installation of various components in the factory
  • Participate in all other related tasks

Job requirements:

  • Training in heavy vehicle mechanics or any other relevant training
  • Bilingualism (spoken and written) *
  • Essential Customer Service Skills
  • Good knowledge of IT tools
  • Trilingual an asset (English, French, Spanish)

* The requirement of bilingualism is required, because the employee will have to communicate with unilingual English-speaking customers.

Required profile :

  • Autonomy, resourcefulness
  • Excellent sense of work organization
  • Sense of responsibility
  • Ability to work under pressure
  • Availablity
  • Teamwork

Terms and conditions :

  • Salary according to experience
  • Valid passport

Working environment :

  • Be part of a company that has “the wind in its sails”
  • Enchanting living environment that offers a wide range of activities (access to the bsp golf course)
  • Partnership with several companies in the region offering you employee discounts
  • Social activities organized by the company
  • Group Insurance
  • Group RRSP with employer contribution
  • Flexible hours
  • Recognition of years of service
  • Vacation
  • Equipment provided
  • The company offers 3 months of free hosting
  • Employee Assistance Program (EAP)
  • Traffic ? We don’t know that in the beautiful and large region of Charlevoix

*** Support offered for finding accommodation

How to apply:

By phone: 1 800 423-5347
By email:

Are you interested in this job position? Apply today and get started on a new career at Simard Suspensions!