Service Technician

The work :

• Provide technical support by phone, email or directly at the customer’s location (Canada and abroad)
• Identify and resolve all mechanical, electromechanical, hydraulic and electrical problems.
• Document all customer files on actions taken and write technical directives and service bulletins.
• May be called upon to work on the installation of various components in the factory.
• Participate in any other related duties.

Qualifications: :

• Training in heavy vehicle mechanics or any other relevant training.
• Bilingual (spoken and written); trilingual an asset (English, French, Spanish).
• Essential customer service skills.
• Good knowledge of computer tools.

Skills :

• Self-starter, enthusiastic, resourceful.
• Excellent work organization skills
• Sense of responsibility.
• Ability to work under pressure.
• Availability.
• Teamwork

General conditions :

• Workplace: Baie-St-Paul (Charlevoix) or Lavaltrie (Lanaudière), Quebec.
• Daytime work schedule: Monday to Friday from 8:00 am to 5:00 pm.
• Salary according to experience.
• Valid passport.

Benefits :

• Be part of a company that has “the wind in its sails”
• Participate in the growth of the company
• Enchanting living environment that offers a wide range of activities
• Social activities organized by the company
• Group insurance, group RRSP with employer contribution
• Flexible hours
• Recognition of years of service
• Holidays
• Employee Assistance Program (EAP)
• Traffic? We don’t know that in the beautiful and large region of Charlevoix